⏱️ Deposit limits, breaks and self-exclusion in Ontario and Alberta

1Set your limits when you sign up

In Ontario, a licensed site must let you set deposit and loss limits as soon as you register, then at any time, over 24 hours, 7 days or one month (AGCO Standard 2.23). If you set two periods, the lower limit applies.

Want to loosen a limit? The change only takes effect after at least 24 hours (AGCO Standard 2.24). Tightening it is not subject to that delay: the pause only protects you from the evening's impulse.

2Take a break without closing your account

Ontario sites must offer breaks of 1 day, 1 week, 1 month, 2 months and 3 months, with no bets possible in the meantime (AGCO Standard 2.13).

3Exclude yourself from one site

Each Ontario site also has its own self-exclusion of 6 months, 1 year or 5 years: you are logged out at once, the marketing stops and your unused funds are returned on request (AGCO Standard 2.14).

4Or from every site at once: BetGuard in Ontario

Since May 14, 2026, BetGuard, run by iGaming Ontario, lets anyone 19 or older exclude themselves from all the regulated online gaming sites in Ontario in a few minutes, for 6 months, 1 year, 5 years or a custom term.

Your accounts are blocked, new sign-ups are refused and the marketing stops. iGaming Ontario must add you to the registry within an hour (AGCO Standard 2.14.1).

5In Alberta: the AGLC's Self-Exclusion Program

Alberta's licensed sites must give you tools to set money and time limits and must remind you of them (Government of Alberta).

The AGLC's central Self-Exclusion Program lets you exclude yourself from all the registered online gaming sites, from the province's casinos and racing centres, or from both, and every operator must apply it. Self-exclusion line: 1-844-468-8034. For the exact limits of a site, look in its responsible gambling section.

6Talk to someone

Free, confidential, 24/7: ConnexOntario 1-866-531-2600 (or text CONNEX to 247247) in Ontario, the Addiction Helpline 1-866-332-2322 in Alberta.